Customer Satisfaction Form

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Customer Satisfaction Form

Please, fill out this satisfaction form to help us improve the quality of our services.

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Please rate our services

Services	Excellent	Good	Regular	Not Good
Attention to services requested by client, claims and others	Excellent	Good	Regular	Not Good
Quality and presentation of certificates, reports and documents	Excellent	Good	Regular	Not Good
Follow-up to the validity of certificates	Excellent	Good	Regular	Not Good
Technical staff performance	Excellent	Good	Regular	Not Good
Administrative staff performance (Quotations, Invoices, Statement of Account and authorizations)	Excellent	Good	Regular	Not Good

Please select the reasons you did not choose our services.

Flag's Requirements. ICS Tariff. Not available surveyor in the area where vessel is located. Services provided by another RO / RSO. Delay in administrative or technical answer and alternatives. Other, comment bellow.