Operations Staff
Lourdes Gonzalez - Operations Manager
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Functions:
- Head of the Operations Department
- Commercial Process: Quotations and revision of customer’s requirements.
- Quality Assurance Representative
- Responsible of the Quality Management System
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lourdesg@icsclass.org |
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Anayansi Castillo - Operations Assistant 1
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Functions:
- Follow-up to validity of certificates.
- Annual, Intermediate and Renewal follow up reports.
- Direct contact with Flag’s Administration for the report of cancelled and expired certificates.
- Direct contact with Flag’s Administration for the report and payment of issued certificates (Panama)
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operations1@icsclass.org |
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Michelle Rojas - Operations Assistant 3
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Functions:
- Reception of survey documents from surveyor’s.
- Documents revision according to authorizations and acknowledge receipt.
- Ship’s file and update of the Ship’s Database.
- Follow up until completion of documents from survey.
- Direct contact with Flag’s Administration for the report and payment of issued certificates (Belize and others.)
- Administrative contact for the delivery of documents to the clients/surveyors.
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operations3@icsclass.org |
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Luis Ferrara - Operations Assistant 4