Customer Satisfaction Survey, English

Thank you for giving us the opportunity to serve you better. We appreciate your business and want to make sure we meet your expectations. Please help us by taking a few minutes of your time to tell us about the service you have received, to improve the quality of our service and to satisfy your maritime needs.

Company Name *

Your Name *

Your Email *

Mark with the appropriate box, in order to evaluate the performance of our job, where:

Staff respond to the inquieres in a timely manner

• Excellent
• Good
• Regular
• Bad

Attention of our personnel to the services requested, consulting, support, claims and other

• Excellent
• Good
• Regular
• Bad

Quality and presentation of certificates, reports, documents and others

• Excellent
• Good
• Regular
• Bad

After sales service (follow up)

• Excellent
• Good
• Regular
• Bad

How would you evaluate the service provided

• Excellent
• Good
• Regular
• Bad

Based on your experience with us, please mark with the following:

Would you contact us again?

• Yes
• No

Would you recommend our services to other person/company?

• Yes
• No

If you don’t choose our services, please mark with the appropriate box your reasons:

• Not Applicable
• Mandatory Requirement
• Tariff
• Delay in answers and alternatives
• Other alternative company
• Other reason (use space below to indicate it)

Additional coments or suggestions to improve our services if you would like us to provide another service, please include it below:

Validate Email